1 How much is delivery
Royal Mail Free 1st class delivery on all orders over £35. We charge a fixed delivery charge of £4.45 for orders less than £35. For our customers peace of mind we use a tracked delivery service.
We aim to deliver orders received before 12:00 Monday to Friday within the next two working days. Most orders are delivered on the next day, however this cannot be guaranteed.
Orders received on Saturday and Sunday is normally dispatched on Monday.
Please ensure all address details (including house number and postcode) are entered correctly. We cannot accept responsibility for any packages not being delivered due to incorrect delivery information or non-deliveries due to recipient being away at time of delivery.
2 Do you offer next day delivery?
Yes, we offer a guaranteed 1pm next day delivery service if you place your order before 12:00 and choose the next day delivery option. Please make sure someone is at home as this service requires a signature on delivery. This service is available from Monday to Thursday. The cost of this service could vary between £7.42 and £28.86 depending on the size of your parcel.
3 What if the recipient is not at home
If the recipient is not home the postman will leave a calling-card and leave the parcel at the local Royal Mail sorting office for collection within 14 days. See the calling-card for contact number and collection details of your local sorting office.
4 What time will my order arrive?
Royal Mail deliveries are made between 7:00am & 5:30pm, Monday to Friday and before 1pm on Saturdays. Unfortunately it is not possible to guarantee an exact time for deliveries.